Support
Help for parents and families
If you need help with account setup, subscriptions, Parent PIN, deleting data, or child profiles, reach out and we will point you to the right next step.
Signing in or creating a parent account
Setting up Child Mode and child profiles
Parent PIN and Parent Area access
Subscription and restore-purchases help
Deleting an account or child profile
Contact support
Email us at support@deenikids.com and include a short description of the issue, the device you are using if relevant, and whether the problem affects Parent Area or Child Mode.